We are compliant with the National Privacy Principles in the Privacy Act 1988 (Cth) in relation to the handling of personal information. This also includes The Privacy Amendment (Private Sector) Act 2000 which came into effect on 21 December 2001. A full version of the National Privacy Principles can be found at the Office of the Australian Information Commissioner website - http://www.oaic.gov.au/
The term “information” refers to both information about you and what we can reasonably assume to be information about your customers and contacts stored within the MP Burke Commercial files.
The term “services” refers to the services offered by MP Burke Commercial.
The term “website” refers to websites with the URL www.mpburkecommercial.com.au
Collection and Use of Information
We collect information when you subscribe to MP Burke Commercial. We do so via subscription requests, feature or support requests, community postings (i.e. forums, etc), comments and suggestions.
We endeavour to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. Surga accounts require a Username, a Password and, optionally, a Security Phrase to log in. When you have finished using Surga, please select the “Logout” button to prevent someone from using your computer to access your account. You should keep your Username and Password safe and never disclose it to a third party.
We will never share your information with third parties outside of MP Burke Commercial unless you give express permission for us to do so, or unless we are required to do so under applicable law. However, we may offer services that provide aggregated statistical analysis to third parties without in any way revealing your detailed personal information.
Employees of MP Burke Commercial have access to personally identifiable information. All employees are legally bound to uphold this policy and observe your right to privacy and confidentiality.
Personal information will only be used by MP Burke Commercial for the purpose of:
- Invoicing and collections of monies. This will include sending you emails, invoices, and notices of delinquency.
- Providing customer service and to obtain feedback.
- Improving the services we offer. We may occasionally conduct online surveys that may ask you for demographic information (your location, your position, product usage, etc). We will only use the information collected if you have granted us permission to do so. You are free to revoke permission at any time.
- Meeting legal requirements such as complying with court orders and valid subpoenas.
- Prosecuting and defending a court, arbitration or similar proceeding.
- Sending you promotional material that you “opt-in” to receive.
We store all emails and endeavour to keep records of all communications so we have a history of our interactions with you that may subsequently be used for our support services.
You may opt-out of receiving email communications from MP Burke Commercial at any time. You need to email us to have your details removed from our email distribution list. We endeavour to process opt-out notifications immediately, but please allow up to five working days for the removal to be completed.
You may be able to access other sites by clicking on links that we have provided on any of our websites. We are not responsible for the privacy practices or the content of these linked websites.
We will notify you, as soon as possible, if a breach in security results in an unauthorised intrusion into Surga which materially affects you or people in your database. We will subsequently report the corrective action taken in response to the intrusion.
Every effort is made to ensure your details are accurate and up-to-date. If your data changes, then you are responsible for notifying us of those changes so that we can keep your details up-to-date.
MP Burke Commercial Pty Ltd
Level 4, 30 Collins Street
Melbourne VIC 3000